Refund Policy — Songs
Hear it before you pay
Every custom song starts with a free preview. You listen to both versions of your song before paying anything — so you always know exactly what you're getting.
100% money-back guarantee
If you purchased your song and you're not happy with it, contact us within 30 days of purchase and we'll refund you in full — no questions asked.
How to request a refund
- Use our contact page or reply to your delivery email.
- Include the email address you used for the order.
- Refunds are processed to your original payment method within 5–10 business days.
Digital product
Custom songs are digital goods delivered by email. Nothing ships, so there is nothing to return — a refund simply ends your license to use the song.